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Westpac Business Bank

Leader-Led Wellbeing for 2,500+ Employees

CASE STUDY

The Challenge

When COVID-19 disrupted operations, Westpac Business Bank responded with a leader-led wellbeing program reaching 2,500+ employees. They set out to create a program that was more than surface-level – one that embedded wellbeing into leadership and built psychological safety across their teams.

The Solution 

Performance Intelligence co-designed and delivered MatchFit – a leader-led wellbeing program. Great wellbeing programs aren’t just content. They’re catalysts for change. When leaders lead the conversation, teams respond.

  • Monthly virtual keynotes covering purpose, energy, stress, and productivity
  • Coaching Packs for people leaders
  • A digital content hub with podcasts and performance tools
Westpac branch entrance with the red Westpac logo on a glass building

The Results

The result was high praise from staff and culture-wide engagement.  MatchFit was more than a wellbeing program – it was a signal of care and leadership.

4,614

Platform views with strong engagement

25

Employees self-enrolled in the platform

8.7

Bounce rate (well below industry average)
HAPPY CLIENT

Real Results. Genuine Success Stories.

”One of the best initiatives we’ve run. Feedback and engagement were incredible.”

— Emma Beames, Director of Service and CapabilityWestpac

Leader-Led Wellbeing at Scale

Watch how Westpac Business Bank supported 2,500+ employees through COVID-19 with a leader-led wellbeing program that built resilience, reduced digital fatigue, and shifted culture across the organisation.

Ready to elevate wellbeing across your organisation?

Explore our Corporate Programs to see how we help leaders drive meaningful change.